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Speaker at SOUTHWEST: Morgan Conque, Vice President of GTM Strategy, Ashling

SOUTHWEST Session: Most manufacturers begin their AI journey with high expectations, yet research shows that 95 percent of GenAI projects fail to create real business value. A common trap is the shiny object syndrome, where leaders and empowered employees chase trendy tools that look impressive but do little to address core operational challenges. This is why only 5 percent of enterprise-built AI tools ever make it into production. The companies that succeed take a different path. They delve into the business itself, uncovering where AI can make the most significant difference. Predictive maintenance that prevents costly downtime, quality control that reduces waste, and supply chain optimization that improves resilience are just a few areas where measurable impact becomes possible. What often separates success from failure is expertise. Internal teams, no matter how skilled, can be limited by organizational bias, resource gaps, and familiar ways of thinking. That is why internal builds succeed only a third of the time. Third-party AI experts, on the other hand, bring fresh perspectives that identify blind spots, challenge assumptions, and apply proven frameworks that raise the success rate to nearly 70 percent. With the proper guidance, AI stops being an expensive experiment and becomes a powerful, revenue-generating asset. For manufacturers, this shift marks the difference between falling behind and building a sustainable competitive edge.

SOUTHWEST Session: LillyWorks’ Protected Flow Manufacturing (PFM) solves “The Late Problem” for manufacturers by implementing the “Dynamic Production Method” (DPM). DPM applies 3 principles from Lean/TOC and other manufacturing improvement techniques to deliver fast results so that Manufacturers can quickly see their On-Time Delivery go up, and their production lead-times go down. Manufacturers can implement DPM quickly using LillyWorks’ Protected Flow Manufacturing (PFM) software. PFM speeds the flow of information to production personnel, so they have the visibility to make the right decisions to accelerate the flow of material and workorders through the manufacturing shop. Manufacturers implementing PFM typically see significant improvements in OTD, reductions in production leadtimes, and increased throughput within 60 – 90 days. PFM can be used in a stand-alone mode, or tied directly to the company’s ERP system.

Speaker at SOUTHWEST: Michael Crismon, SL MFG Sales Engineer, Epicor

SOUTHWEST Session: In today’s manufacturing landscape, effective communication isn’t just about speed—it’s about intelligence. As the industry faces growing complexity across global supply chains, workforce dynamics, and customer expectations, the ability to turn data into dialogue has become a defining competitive edge. This session, presented by Epicor , explores how manufacturers can harness Artificial Intelligence to transform business communications —from automating customer and supplier interactions to enabling real-time insights across production, sales, and service operations. Attendees will gain a practical understanding of how AI-driven tools can streamline collaboration, reduce administrative overhead, and enhance decision-making accuracy across the enterprise. We’ll showcase real-world examples of manufacturers leveraging Epicor’s AI-powered solutions to personalize communications, predict operational needs, and empower teams to focus on innovation rather than information management. Whether you’re seeking to modernize internal workflows or elevate customer engagement, this session offers a roadmap to achieving measurable ROI through intelligent communication ecosystems. Takeaway: Discover how AI is redefining the way manufacturers connect, collaborate, and compete—one conversation at a time.

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