Excellence Isn’t Complicated

In today’s manufacturing environment, quality systems are often weighed down by the very tools meant to improve them. Multiple databases, disconnected platforms, and redundant processes can make even the most capable teams less efficient. Yet true excellence has never been about doing more — it’s about seeing clearly.

In this session, James Lozos shares insights from over three decades working with manufacturers to design, implement, and sustain ISO-based management systems across aerospace, automotive, medical, and industrial sectors. Drawing on lessons from the field, he demonstrates how simplicity and integration — not complexity — drive productivity, consistency, and long-term success.

Attendees will learn how to:

• Recognize where complexity hides in everyday processes


• Connect core quality functions to everyday workflow


• Adopt simple, best practices


• Align digital tools with ISO 9001’s process-based intent to achieve measurable efficiency